Google pulled outsourced work from a Philippine contact center whose employees were involved in a Bitcoin scam.
In the Philippines, social media posts alleged some employees of outsourcing firms siphoned around 60 million Philippine pesos ($1.23 million) of Google gift cards and converted these into Bitcoins. Sykes did affirm to news outlets that it did find employees breached their conduct standards but did not mention what these violations were.
Crypto scams have proliferated recently. The United Kingdom’s National Cyber Security Center, or NCSC, cracked down on fake celebrity endorsements for Bitcoin online. As previously reported call centers scammers have begun offering fraudulent Bitcoin investment schemes.